Description
The Opportunity
Flexport is seeking a Manager, Accounts Payable based in Vietnam to lead a team of AP Associates supporting invoice processing, freight auditing, and account reconciliation. This hands-on leadership role involves people management, process ownership, and technical fluency in automation and AI-driven process design.
What You'll Do
Team Leadership
- Lead and develop a team of 10–12 AP Associates across invoice processing, freight audit, and account reconciliation functions, ensuring consistent performance management, coaching, and a collaborative team culture.
- Partner with the Senior Manager, Accounts Payable & Freight Audit, and cross-functional stakeholders to align on priorities, process improvements, and resourcing needs.
Operational Excellence
- Oversee the accuracy and timeliness of high-volume invoice processing, freight invoice auditing, and account reconciliation across the team.
- Review and resolve complex or escalated billing disputes, discrepancies, and reconciliation variances, partnering with carriers, vendors, and internal stakeholders as needed.
- Ensure adherence to company policies, contractual terms, and regulatory requirements across all processing, freight audit, and reconciliation activities.
- Maintain working knowledge of multi-country tax, invoicing, and regulatory requirements relevant to the team's expanding scope, ensuring operations remain compliant as responsibilities grow.
Automation & Continuous Improvement
- Build and deploy practical automation tools and AI-enabled workflows directly, while identifying and escalating additional opportunities that improve AP automation, operating efficiency, and scalability.
- Analyse and report on team performance and the impact of process or automation changes, recommending continuous improvements with a focus on accuracy, efficiency, and execution speed.
What You'll Bring
- Bachelor's degree in Finance, Accounting, or a related field.
- 5+ years of experience in Accounts Payable, freight auditing, or related finance operations, including experience managing or developing a team.
- Hands-on experience with AP systems, ERP platforms (e.g. NetSuite), and freight audit tools.
- Experience building or implementing automation tools or AI-enabled workflows, with the ability to identify further opportunities for improvement.
- Strong understanding of invoice matching, freight rate structures, account reconciliation processes, and accessorial charges.
- Working knowledge of multi-country tax, invoicing, and regulatory requirements, with the ability to apply this knowledge as the team's scope expands beyond Vietnam.
- Strong knowledge of financial controls, compliance frameworks, and audit metrics.
- Excellent communication and stakeholder management skills, with the ability to work effectively in a matrixed, multi-country environment.