Description
We are seeking a Restaurant Supervisor to join our team at Richmond Villages Cheltenham. As a Restaurant Supervisor, you will play a key role in ensuring our residents receive dignified, personalized attention during mealtimes. You will support the day-to-day management of the hospitality team, assist with staff supervision, and take accountability for creating and managing staff rotas.
Responsibilities:
- Supporting the day-to-day management of the hospitality team
- Assisting with staff supervision, providing guidance and support to ensure high service standards are maintained
- Taking accountability for creating and managing staff rotas, ensuring appropriate staffing levels are in place to meet business needs
- Completing administration duties (approximately 50% of the role), including updating records, managing schedules, handling departmental paperwork, and supporting reporting requirements
- Monitoring attendance, holiday requests, and shift cover arrangements
- Supporting the Hospitality Manager with operational organisation and team performance
- Setting up for business & serving at mealtimes
- Serving drinks at the bar as required
- Ensuring that the restaurant and café & kitchen are tidy and meet all high standards
Requirements:
- Background in customer service, and potentially some experience in catering or kitchen roles (though not essential)
- Excellent communication skills
- Ability to work in a tight-knit team setting, engaging with individuals from diverse backgrounds
Benefits:
- £13.60 per hour - Paid breaks
- Permanent part-time - 16 hours per week
- My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues
- Annual allowance which you can redeem against a menu of Bupa healthcare products
- Free meal with every 8 hour shift
- 28 days holiday
- Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
- Interest-free annual travel Loan to enable the purchase of public transport annual season tickets
- Wagestream - Have early access up to 40% of your earned wages within minutes
- Competitive Pension plans and Parental leave options