Description
As Regional Director, you'll lead and scale a team of Forward Deployed Engineers (FDEs) across key public sector customers. You'll own engagements from technical discovery to delivery, build the partner track with GSIs and consulting firms, and ensure success is measured by the impact on customers' organisations.
Responsibilities:
- Build and lead a team of FDEs in your region: hiring, setting technical performance standards, and coaching the team on scoping and delivery.
- Own scoping for public sector FDE projects: running discovery and architecture reviews, surfacing integration and infrastructure constraints, and creating time-boxed proposals with clear ROI.
- Ensure high-quality delivery across your team's engagements: tight scoping, milestone tracking, technical standards, and smooth handoffs to customer engineering teams.
- Serve as executive technical sponsor and primary customer point of contact on high-priority engagements, owning delivery and relationships from IC engineers to the C-suite.
- Generate product feedback loops with Product and Engineering to inform roadmap decisions and create reusable solutions.
- Contribute to launching and scaling the public sector partner FDE track: training and enabling GSI and consulting partners to meet the same quality standards as the in-house team.
Basic Qualifications:
- Experience directly managing a team of engineers who build and ship production software.
- Professional software development experience in Python, JavaScript, or TypeScript.
- Experience building and deploying AI-powered workflows in production environments.
Preferred Skills and Experience:
- U.S. citizenship with an active security clearance (Public Trust, Secret, Top Secret, or TS/SCI) or ability to obtain one.
- Leadership experience in forward deployed engineering, data science, machine learning engineering, or software engineering.
- Debugging model failures in production AI systems.
- Scoping six- and seven-figure technical engagements with Sales and presenting them to C-suite and engineering leadership buyers.
- Enabling GSI or consulting partners to deliver technical engagements.