Description
We are seeking a Complex Injury Paralegal to join our Complex Injury Team in Manchester.
The role offers an excellent opportunity to gain experience in large loss, complex and catastrophic injury work, including assisting on RTA, EL, PL non-delegated, high-value, multi-track and catastrophic injury claims.
In this role, you will be required to undertake a variety of file handling tasks to support a small team within our Complex Injury Claims Team. Your work will be supervised, and feedback will be given as you develop your skills in this area.
The ideal candidate will have experience working in a litigated, personal injury, defendant (or claimant) paralegal or support role and is looking to develop their skills and career in complex injury claims.
Key Responsibilities
You will work as part of a team, supporting those with responsibility for progressing each file from receipt of papers from the insurer client to resolution of the claim. The role will include:
- Preparing basic court documents, filing and serving court documents, and diarising court orders and hearing dates
- Liaising with experts and counsel regarding CVs, fees, and availability for conferences, JSMs, and hearings
- Liaising with insureds and witnesses regarding attendance at conferences, JSMs, and hearings, and drafting witness summons
- Registering and updating CRU, notifying CRU of settlement
- Maintaining expert summaries, interim payment records, and offer history within the case management system
- Arranging appointments for claimants to be seen by medical experts, chasing for reports, drafting medical records mandates, applying for records and police accident reports
- Reviewing medical records and drafting summaries of those reviews using the records review spreadsheet
- Reviewing photographic evidence and surveillance footage, and preparing a precis of the evidence
- Fielding telephone calls and dealing with general queries received from parties involved in the claims, including insureds, insurers, experts, and witnesses
- Arranging payments where required
- Conducting legal research
- Delivering agreed performance targets and quality standards
Skills, Knowledge & Expertise
- Minimum education standard of 5 GCSEs grades 5 or above or A-C with an established interest in law, either through further education (e.g., LPC or ILEX) or experience within a legal environment
- Experience of and understanding of the litigation process, in a defendant file handling or assistant personal injury role
- Good telephone and communication skills with people at all levels inside and outside the business
- Ability to organise and prioritise tasks using initiative
- Calm under pressure with the ability to re-prioritise and delegate effectively when required
- Ability to maintain attention to detail when dealing with repetitive tasks
- Self-confidence, with good literacy and IT skills
- Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met
- Ability to work effectively within the Davies shared values framework
Benefits
- Davies Incentive Plan
- 25 days holiday per year, which increases with level of service (opportunity to buy and sell 3 days)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support, and virtual wellbeing covering a range of topics related to health, mental health, wellbeing, and healthy living, and financial and legal wellbeing
- Death In Service – after 1 year's service
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
*after successfully completing probation