Description
Lead the strategy, creation and scaling of a new generation of AI-powered products for the Clinical Research Organization (CRO) ecosystem.
Key Responsibilities:
Product & Business Strategy
- Define product vision, strategy, portfolio and multi-year roadmap for AI-enabled CRO products.
- Identify high-value opportunities across clinical development and CRO workflows and translate them into differentiated product propositions.
- Establish product-market fit, success metrics, business cases and commercialization strategies.
- Drive build-vs-buy-vs-partner decisions for critical technology capabilities.
AI & GenAI Product Engineering
- Identify and productize opportunities across Generative AI, agentic AI, ML, predictive analytics, intelligent automation and AI-enabled workflows.
- Partner closely with AI/ML and engineering leaders on AI architecture, model selection, RAG, agents, evaluation, LLMOps/MLOps, data pipelines and productionization.
- Establish principles for responsible AI, security, privacy, governance, evaluation and human oversight in regulated clinical environments.
- Translate rapidly evolving AI capabilities into reliable, scalable and measurable customer outcomes.
0→1 Product Development
- Lead products from customer discovery and problem validation through MVP, product-market fit, launch and scale.
- Build rapid experimentation and feedback loops with customers, clinical experts and engineering teams.
- Balance speed of innovation with enterprise-grade reliability, security, compliance and scalability.
Customer & Market Leadership
- Engage senior pharmaceutical, biotech and CRO stakeholders to understand unmet needs and validate product opportunities.
- Convert customer insights, market trends and competitive intelligence into product strategy.
- Partner with commercial teams on positioning, pricing, packaging and go-to-market.
Product Organization & Cross-functional Leadership
- Establish scalable product management practices and operating mechanisms for the new business.
- Build and mentor a high-performing product organization as the portfolio grows.
- Create alignment across product, engineering, AI/data, clinical, commercial and executive stakeholders.
- Drive a culture of experimentation, customer obsession, technical excellence and measurable outcomes.
Success Measures
- A differentiated, scalable portfolio of AI-powered CRO products.
- Successful 0→1 launches and measurable product-market fit.
- Meaningful customer adoption and measurable business value.
- AI/GenAI capabilities successfully transitioned from experimentation to production-grade products.
- Strong integration of clinical expertise, proprietary data, AI and engineering capabilities.
- A scalable product organization capable of supporting a global business.
Experience
- 15 years of experience leading technology products, platforms or product businesses in complex enterprise environments.
- Proven 0→1 and product-scaling track record.
- Strong understanding of AI/ML, GenAI, agentic systems, data platforms and modern software engineering.
- Experience partnering deeply with engineering and technical leadership on architecture and product development.
- Strong customer discovery, product strategy, commercialization and executive communication skills.
- Experience in healthcare, life sciences, CRO, regulated industries or other data-intensive environments is highly desirable.
- Ability to operate effectively in ambiguity and build products, teams and operating models from the ground up