Director, Solutions Engineering

We’re big believers in the power of IRL, so for most roles we ask Campers to work from their local Culture Amp office an average of 2 days a week to unlock connection, pace and culture together.

Join us on our mission to make a better world of work. Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,000 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams.

As a Director, Solutions Engineering, you will lead our Solutions Engineering team within Customer Value & Services. You’ll set the strategy, operating rhythm and standards for the technical team that helps customers understand and realise the value of Culture Amp, from first conversation through to a strong start.

Responsibilities:

• Lead, coach and develop your Solutions Engineers through regular 1:1s, clear feedback, performance conversations and career paths, and hire people who bring both the right skills and the right values.
• Set the vision for Solutions Engineering and turn it into an operating rhythm: coverage, priorities, forecasting input and performance measures that surface problems early.
• Stay close to the field by joining key customer meetings, guiding technical discovery and validation on complex deals, and coaching the team to tailor solutions to what a customer’s people and business really need.
• Raise the standard of demos and value-led storytelling, so your team can explain technical complexity clearly to People, IT and executive stakeholders.
• Line up pre-sales and post-sales so that what’s agreed in the sales cycle carries through to a smooth start, with clean handoffs and shared account context, and a focus on shorter time to value and stronger retention.
• Build assets that scale, such as frameworks, playbooks, onboarding plans and enablement, so good practice reaches the wider team and doesn’t depend on one person.
• Partner with leaders across Sales, Customer Experience, Product, People Science, RevOps and GTM Enablement to improve win rates, deal quality and adoption.
• Turn customer feedback and patterns from the field into clear, evidence-backed input for Product and roadmap decisions.
• Use data from tools like Salesforce and Gong to make decisions and show the team’s impact.
• Bring AI into the team’s daily work, and set expectations for how it improves the quality and speed of what the team produces.
• Try new approaches and share what you learn, helping raise the bar on how we sell and retain customers.

Requirements:

• 8+ years in solutions engineering, pre-sales or technical consulting in B2B SaaS, including 4+ years leading Solutions Engineering teams.
• A track record of building, scaling and developing teams, with people who’ve grown into stronger SEs and leaders under you.
• Credibility leading discovery, technical validation and demos across complex, multi-stakeholder enterprise sales cycles, including security, integration and RFP questions.
• Experience building scalable frameworks, playbooks and enablement that other teams actually use.
• Fluency with Salesforce, Gong or equivalents, and the discipline to use data to forecast, prioritise and measure.
• Hands-on experience using AI tools in your own work, and experience getting a team to build AI-enabled habits.
• Examples of cross-functional work that moved metrics such as win rate, time to value or retention, where influence mattered more than authority.
• Executive presence and the ability to connect product capability to meaningful outcomes for senior HR and business leaders.
• Experience in HR tech, HCM or adjacent SaaS is advantageous but not required.

Nice to Have:

• Experience in HR tech, HCM or adjacent SaaS.

Benefits:

• Equity through our Employee Share Option Program, so you can share in our long-term success.
• Learning programs and coaching to help you thrive and grow.
• Quarterly refresh days, an extended end-of-year break and a monthly allowance to support your wellbeing and lifestyle.
• Inclusive parental leave from day one.
• A MacBook and budget to set up your home workspace, enabling flexibility.
• Five annual social impact days to give back to causes that matter to you.
• Medical insurance coverage for you and your family (Available for US & UK only).

Salary Range: $214,000-$260,000 USD