Description
We are seeking a JIRA Developer / Administrator to support our CESO program in Arlington, VA. This is a 100% onsite, full-time position.
As a JIRA Developer / Administrator, you will be responsible for configuring JIRA and Confluence, optimising workflows, implementing automation, supporting data migrations, and ensuring process governance in highly collaborative, agile-driven environments.
Primary Responsibilities
- Analyse and document current JIRA and Confluence configurations to identify areas for workflow and process improvement.
- Administer JIRA, Confluence, and associated plugins, including ScriptRunner and JIRA Automation.
- Manage user accounts, groups, permissions, and security audits across large, multi-team environments.
- Perform system administration tasks such as backups, re-indexes, patching, upgrades, and plugin management.
- Test new versions of Atlassian applications and plugins, ensuring compatibility and stability.
- Build custom dashboards, filters, automation rules, and reporting solutions to support stakeholders and program leadership.
- Support and/or lead Atlassian environment migrations, consolidations, and integrations.
- Improve and maintain JIRA and Confluence security through regular audits and governance controls.
- Create and maintain documentation, including workflow diagrams, system configurations, CONOPS, and user guides.
- Provide training, knowledge-sharing, and consultation to internal teams and external partners.
- Partner with stakeholders to align JIRA processes with Agile methodologies and cross-functional collaboration.
- Utilise JIRA data for analytics, performance tracking, and incident management reporting.
Basic Qualifications
- Bachelor's degree and 8+ years of relevant experience, including Atlassian experience across federal and commercial organisations.
- Active DoD TS/SCI security clearance.
- IAT Level II Certification.
- 3+ years administering JIRA and Confluence in enterprise environments, including workflow design, automation, permissions management, and plugin administration.
- Experience designing custom dashboards, filters, and JQL queries.
- Experience performing system backups, audits, re-indexes, and documenting SOPs.
- Experience performing Atlassian installations, upgrades, migrations, and environment consolidations.
- Experience integrating Atlassian tools with AWS environments.
- Strong analytical, communication, and stakeholder-engagement skills, including the ability to translate highly technical concepts for diverse audiences.
- Experience supporting agile delivery environments (Agile, SAFe).
Preferred Qualifications
- Advanced JQL experience.
- Experience supporting large federal programs and advising government stakeholders on Atlassian best practices.
- Experience monitoring Atlassian infrastructure hosted on AWS.
- Experience developing documentation, training content, and architecture diagrams for enterprise users.
- Experience with Active Directory administration.
Pay Range: $107,900.00 - $195,050.00