Description
We're building a world of health around every individual , shaping a more connected, convenient, and compassionate health experience.
As a Pharmacy Technician at CVS Health, you will support the pharmacy team in delivering operational and service excellence within your store.
Responsibilities:
- Support the pharmacy team in delivering exceptional patient experiences
- Assist with prescription fulfillment, inventory management, and patient services
- Operate as part of the pharmacy team, following Standard Operating Procedures (SOPs) and best practices
- Contribute to a safe and inclusive culture, demonstrating genuine care and empathy
- Complete basic inventory activities, such as accurately putting away medication deliveries and completing cycle counts
- Remain flexible for scheduling and business needs, including voluntary travel to other stores
- Understand and comply with all relevant federal, state, and local laws, regulations, and professional standards
- Deliver additional patient health care services, such as immunizations and point-of-care testing, where allowable by law
Immunization Responsibilities:
- Complete additional licensure and training requirements to obtain Technician Immunizer status
- Educate patients about the importance of vaccines and refer them to the Pharmacist-on-duty for vaccination questions
- Monitor for and respond to adverse reactions
- Review and collect patient information, track and document for each applicable patient
- Monitor and manage vaccine supplies
Requirements:
- Must comply with state board of pharmacy requirements or laws governing the practice of pharmacy
- Must be at least 16 years of age (if no minimum age requirement)
- High school diploma or equivalent, or actively enrolled in high school or high school equivalency program (if no minimum educational requirement)
- State-level licensure and national certification requirements vary by state
Essential Functions:
- Regular and predictable attendance, including nights and weekends
- Ability to complete required training within designated timeframe
- Attention and focus, with ability to concentrate on tasks and pivot quickly
- Customer service and team orientation, with active listening and empathy
- Communication skills, with ability to use verbal and written communication
- Mathematical reasoning, with ability to solve problems and calculate totals
- Problem resolution, with ability to identify challenging interactions and choose best course of action
- Physical demands, including mobility, lifting, scanning, and reaching
Preferred Qualifications:
- 1-3 years previous experience as a Pharmacy Technician
- Previous experience in a pharmacy, retail, medical, or customer service setting
- Ability to work in the home store and across the market in other locations
Benefits:
- Comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, and wellness programs