Senior Forward Deployed Engineer

The Forward Deployed Engineering (FDE) organization at Workday sits at the intersection of Product, Engineering, and customer execution. As a Senior Forward Deployed Engineer on the Developer Platform FDE team, you'll bridge hands-on agent engineering with high-impact customer technical strategy. You'll partner with enterprise customers to architect, build, deploy, and optimize custom AI agents and agentic apps inside live customer environments.

Responsibilities:

• Build, deploy, configure, and debug custom AI agents and agentic apps inside live enterprise tenants, working against live data, business processes, and security configurations.
• Lead technical discovery sessions with key customer stakeholders, translating complex business requirements into robust product configurations, POCs, and integration specs.
• Be a hands-on, everyday user of Developer Agent, Agent-Ready Tools, and the Agent Harness. Partner with Developer, AI, and Integration Platform product teams, providing specific feedback that improves the developer toolkit for the open Workday ecosystem.
• Identify recurring deployment challenges and help transform custom fixes into standardized, automated, out-of-the-box product capabilities.
• Collaborate with FDEs across Workday's other agent areas to deliver complete agentic systems.
• Guide engagements through structured milestones, from kickoff to graduation, enabling self-sustaining customer ownership within standard 6-month deployment cycles.

Requirements:

• 7+ years of experience in Forward Deployed Engineering, Solutions Engineering, Technical Consulting, or Software Development.
• Hands-on experience building with LLMs or agentic systems.
• Hands-on coding and debugging skills (for example, Python, Java, or similar).
• Proven experience working directly with enterprise clients on complex software deployments.
• Willingness and ability to travel up to 20% to customer sites as needed.

Nice to Have:

• Working knowledge of Workday, including business processes, security and permissions, tenant configuration, and integrations.
• Experience with Model Context Protocol (MCP) or Agent2Agent (A2A).
• Experience with one or more agent development kits or orchestration frameworks.
• Experience designing evaluations, observability, and guardrails for agents.
• Experience building developer tools, SDKs, or platforms.
• Experience with Workday Extend, Workday Orchestrate, or Workday Integrations.