Description
The VISTA member will support the Amplifying Client Voices project, which integrates refugee client feedback and active participation into key organizational programs. The goal is to foster a more inclusive and client-driven approach.
The VISTA member will:
- Produce a monthly external newsletter and social media posts
- Identify client engagement strategies
- Draft a proposal to integrate client feedback
- Design a client feedback method
- Create a client survey model
- Identify client selection methods and communication channels
- Analyze client feedback and present findings to staff
- Develop community engagement program standard operating procedures (SOPs)
The project will culminate in the establishment of a Client Ambassador Program, providing ongoing leadership opportunities for clients to influence and advocate for the organization's future development.
Program Benefits:
- Childcare assistance if eligible
- Education award upon successful completion of service
- Health coverage
- Choice of Education Award or End of Service Stipend
- Living allowance (determined by host site location)
- Relocation allowance