Description
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
We are looking for a Senior BizOps Analyst - Product Operations to join our team. This is a hybrid role, reporting to the Director, Product Revenue in the Product Operations department. In this fast-paced, high-impact individual contributor role, you will combine strong business acumen with SQL, Python, data modeling, dashboards, custom data applications, and AI-enabled workflows.
Responsibilities
- Partner with Product leadership to clarify high-priority business questions and define the signals, dashboards, workflows, or AI agents needed to accelerate product and operational decision-making
- Own the Product Operations signals repository as the single source of truth for business logic, data inputs, definitions, owners, status, and documentation
- Build clean, reusable data models and advanced SQL transformations that power dashboards, custom applications, decision workflows, and AI agents
- Develop dashboards and Python-based custom data applications when standard BI tools are not sufficient, ensuring solutions are adopted and actively used by teams
- Translate ambiguous Product Operations problems into buildable specifications, review AI agent outputs, apply ML/NLP techniques where useful, and present signal performance and recommendations clearly to stakeholders
Requirements
- Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
- 3–5 years of experience in data, analytics, business operations, product operations, or a related role
- Strong SQL skills, practical Python experience, and the ability to transform, structure, and validate complex datasets
- Strong data modeling skills with the ability to design clean, scalable, reusable datasets and metric/signal definitions
- Proven ability to translate ambiguous Product Operations problems into buildable signal specifications, dashboards, applications, or workflows, supported by strong documentation, communication, and independent execution skills
Benefits
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!