Business Intelligence Lead / Program Manager

We are seeking a Business Intelligence Lead / Program Manager to join our team in Aguadilla, Puerto Rico. As a Business Intelligence Lead / Program Manager, you will be responsible for planning, scheduling, and coordinating demand/supply management, business processes, and manufacturing/delivery of products and services.

Responsibilities:

• Leads a broad range of complex supply chain processes, such as inventory analysis and planning, demand planning, import/export operations, and sales and operations planning (SOP).
• Identifies opportunities for process improvement and leads/develops recommendations and provides insight for management.
• Independently executes complex demand and supply matching activities, connecting planning to execution, and identifying issues and their impact.
• Works cross-functionally to prioritize backlog.
• Partners with global business units and supply bases to generate and deliver demand signals.
• Leads cross-functional regional and global business unit planning teams to maintain and enhance current business processes.
• Defines and reviews performance metrics on a regular basis, identifying opportunities for improvement actions to address.
• Contributes to priority projects by adding creative insights and developing recommendations.
• Communicates requirements and guidelines to regional and global business unit planning teams.
• Mentors junior-level staff and establishes guidelines for mentorship programs.
• Leads and manages a Regulatory Trade Compliance program.

Education and Experience Required:

• First-level university degree or equivalent experience; advanced university degree preferred.
• Typically 6-10 years of experience in a supply chain function.
• Experience in more than one supply chain function.
• Broker's license and/or 6-10 years of experience in a customs/global trade function.

Knowledge and Skills:

• Excellent understanding of supply chain processes (plan, source, make, deliver).
• Identifies cutting-edge analytical tools, models, and methods for making key business decisions.
• Excellent communication and influencing skills; mastery in English and local language.
• Excellent internal and external relationship management skills.
• Extensive knowledge and understanding of how to analyze business problems using Advanced Microsoft Office skills (Excel, PowerPoint, etc.), statistical analysis, and financial modeling.
• Very strong project management skills, with capability to manage cross-functional teams in multiple geographies.
• Strong business acumen and technical knowledge within area of responsibility.
• Very strong understanding of the company's overall supply chain strategy.
• Excellent understanding of Material Requirements Planning (MRP), ATP, and master scheduling.
• Excellent understanding of national and international trade requirements to align customs/trade function with business objectives.
• Thorough knowledge of inventory modeling and analysis.
• Strong leadership skills including team-building and conflict resolution and management.
• Excellent understanding in developing and managing a trade compliance program.

Benefits:

• Comprehensive suite of benefits that supports physical, financial, and emotional wellbeing.
• Investment in career development and growth.
• Unconditional inclusion and celebration of individual uniqueness.