Description
The Executive Team Leader Food & Beverage Sales (Grocery Manager) is responsible for driving sales growth, leading a team to deliver a fresh, full, and food-safe area, and creating a guest-obsessed culture.
Responsibilities:
- Drive total store sales and understand the role in sales growth
- Model guest service standards and lead the team to deliver a fresh, full, and food-safe area
- Drive a culture centered in food safety and train the team to deliver proper execution on all food safety standards and cleaning routines
- Create a guest-obsessed culture that prioritizes the guest experience and delivers on store sales goals
- Lead an efficient operation to fund the sales culture
- Develop a strategy and utilize workload planning tools to manage all scheduled workload
- Own the scheduling plan in partnership with Team Leaders
- Manage Food & Beverage backroom and sales floor areas
- Oversee Food & Beverage Team Leader's workload planning and execution of business plan
- Proactively build relationships with direct-to-store vendors
- Validate, audit, and maintain food in-stocks
- Know and assess the competition and leverage guest insights and feedback to drive the business
- Work a schedule that aligns to guest and business needs
- Manage the team to uphold and maintain all Starbucks and Pizza Hut Brand Standards
- Foster a productive relationship with the Starbucks DM
- Plan, lead, and follow-up on organizational and operational change
- Anticipate and identify changes in unique store trends
- Actively develop, coach, and train the team
- Establish a culture of accountability through clear expectations and performance management
- Become a subject matter expert in federal, state, and local adult beverage laws
- Provide service and a shopping experience that meets the needs of the guest
- Always demonstrate a culture of ethical conduct, safety, and compliance
Requirements:
- 4-year degree or equivalent experience
- Strong interest and knowledge of the food and beverage business
- Strong interpersonal and communication skills
- Strong business acumen
- Comfortable dealing with ambiguity
- Manage conflict, lead, and hold others accountable
- Relate well with and interact with all levels of the organization
- Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
- Learn and adapt to current technology needs
- Manage workload and prioritize tasks independently