Description
We are seeking a Patient Access Manager to serve as a key point of contact for patients, caregivers, and healthcare provider office staff. The successful candidate will provide education and support on oncology-specific care, including benefit discussions and product information. Key responsibilities include:
- Conducting welcome calls and ongoing journey touchpoints with patients
- Providing program-specific treatment education and supporting access case resolution
- Identifying and escalating access and reimbursement barriers
- Maintaining accurate documentation and reporting adverse events
- Interfacing with payer account managers, specialty pharmacy account directors, and oncology sales teams
The ideal candidate will have:
- A bachelor's degree
- 3+ years of experience in field reimbursement, hub case management, or patient experience programs
- Ability to travel up to 20%
- Valid driver's license
Preferred qualifications include:
- Extensive experience in oncology patient navigation, access and reimbursement, or hub case management
- Advanced degree
- Active RN license and Bachelor of Science in Nursing
- Experience using CRM and case-management platforms
We offer a comprehensive benefits program, including:
- Competitive salary
- Opportunities for growth and development
- Collaborative and dynamic work environment
To learn more about our benefits program, please visit GSK US Benefits Summary.