Description
Welcome to the Mercure di Rimini, located in the heart of the Marina Centre in this famous Romagnol town.
As a Common Area Attendant, you will be a fundamental part of our team, ensuring impeccable cleanliness throughout the entire structure.
You will be comfortable working autonomously, carrying a pager phone, and being ready to intervene at any moment: a welcoming presence for guests seeking assistance with late-night questions or minor maintenance issues.
Responsibilities:
- Ensure the property always looks its best, with particular attention to internal and external common areas, meeting our high standards of cleanliness and presentation
- Competently use specialised equipment and chemical products, prioritising safety
- Collaborate enthusiastically in preparing rooms for the next day's activity
- Offer assistance to guests as needed, which may involve tasks such as key management and resolving minor issues, all while maintaining privacy and confidentiality
- Act as eyes and ears for our teams, reporting and promptly resolving any problems that arise, whether related to maintenance, equipment, or damaged facilities
- Accept characteristic split shifts, ranging from 8:00 to 23:00
Requirements and Experience:
- Previous experience in a similar role (such as cleaning attendant, room attendant, or common area attendant) is preferred
- Your communication style is friendly and welcoming, putting both guests and team members at ease
- You have an eye for detail and work efficiently, managing your time effectively and taking pride in your work
- Ability to adapt and physical fitness to work in both indoor and outdoor environments, including stairs and uncovered areas
- Availability to work flexible, rotating schedules, including weekends and holidays, as needed