Description
Fragomen Nomadic is seeking a Senior Manager – Client Services Americas to lead the US client services team and help drive business growth across the Americas.
The successful candidate will provide senior leadership and oversight to the existing US management team, develop Fragomen Nomadic's client base and market presence, and work closely with global leadership, commercial teams, and operational colleagues.
Core Responsibilities:
- Provide senior leadership and oversight to the US Nomadic commercial team
- Coach and develop managers, supporting their progression and strengthening leadership capability within the team
- Ensure appropriate allocation of responsibilities and resources across the US operation
- Build strong relationships with key US and global clients
- Support client retention through proactive engagement, service reviews, and identification of emerging client requirements
- Play an active role in developing new business opportunities across the United States and wider Americas region
- Represent Fragomen Nomadic at relevant industry events, conferences, and networking opportunities
Experience and Skills:
- Significant experience within global mobility, immigration, business travel, professional services, or a related field
- Demonstrable experience managing and developing teams, including experienced managers
- Strong client relationship management skills, with experience engaging senior stakeholders
- Commercial awareness and an ability to identify and develop opportunities within existing and prospective client relationships
- Excellent communication and presentation skills
What Success Looks Like:
- A strong and sustainable management structure across the US operation
- Effective leadership and development of the US management team
- Continued retention and growth of key client relationships
- Increased commercial activity and new business development across the Americas
- Stronger engagement with prospective clients and industry stakeholders
Why This Role Matters:
- The Americas offer a significant opportunity for future growth
- Additional senior leadership is required to establish the management structure and commercial capacity needed to protect and expand the existing US client base while capitalising on the significant growth opportunity across the region
Compensation:
- Salary range: $109,000.00 - $151,000.00
- Benefits offering, 401K, and paid time off plans available