Description
Visa Consulting & Analytics is Visa's consulting division, serving Visa's clients and solving their strategic problems focused on improving performance and profitability.
As a Consulting Senior Manager you will lead consulting engagements that help clients identify growth opportunities, define customer-centred strategies, and design digital products and experiences that are commercially viable and executable.
Key responsibilities:
- Lead consulting engagements from problem definition through to recommendation, client alignment and implementation planning
- Shape strategic and commercially grounded recommendations that connect customer needs, business outcomes and delivery feasibility
- Work with clients to identify growth opportunities across digital experience, proposition design, portfolio performance and product innovation
- Translate research, data and market insight into clear implications, business cases and decision-ready narratives
- Facilitate workshops and client discussions that create alignment, pressure-test ideas and accelerate decision-making
- Develop proposals, scopes of work and engagement approaches that respond to client needs and support practice growth
- Identify opportunities to extend existing engagements and contribute to building a healthy pipeline for the practice
- Partner with colleagues across consulting, product, data, technology and client account teams to deliver integrated solutions
- Build scalable methods, toolkits and reusable assets that strengthen the Digital & Product Experience Design practice
- Coach junior team members and contribute to a high-performing, collaborative consulting culture
The ideal candidate will bring:
- Strong experience in strategy or management consulting, digital advisory, product strategy, service design, or a related field.
- Demonstrated experience leading client engagements and managing workstreams end-to-end.
- Strong commercial acumen, with the ability to connect customer and design decisions to business performance, growth and return on investment.
- Experience shaping proposals, engagement scopes, or business development opportunities.
- Strong executive communication skills, with the ability to develop clear and compelling storylines, presentations and recommendations.
- Confidence working with senior stakeholders and influencing decisions in a matrixed environment.
- Experience using customer research, market analysis and data to inform strategy and recommendation development.
- A practical understanding of digital product development, proposition design and go-to-market considerations.
- Strong collaboration and leadership skills, including the ability to work effectively across consulting, product and technology teams.
- Curiosity about payments, banking, digital commerce and emerging technology.