Description
Salesforce is seeking an Industry Solutions Architect - Solution Engineer to lead the industry advisory and solution throughout the pre-sales cycle and deliver thought leadership to companies to transform their customer’s experience, across the value chain.
The Industry Solutions Engineer will work alongside colleagues, participate in building the team culture, and support the aligned sales team to create viable solutions aligned with business outcomes for prospects and customers.
Key responsibilities:
- Manage enterprise organisations in the Insurance Industry to understand their challenges and goals through focused discovery sessions and workshops.
- Work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals.
- Build trusted relationships with senior executives and key decision makers across Business and Technology.
- Develop and deliver innovative custom solutions, including solution concepts to key decision makers to address their business issues and needs aligned to business value.
- Coordinate and lead the entire solution cycle through close collaboration with a broad range of supporting technical and business resources.
- Fully understand and clearly articulate the unique benefits of Salesforce to a wide range of customer stakeholders from front-line staff right up to C-level executives.
- Present compelling Salesforce & partner solutions while supporting relationships with customers and partners.
- Collaborate and influence Product and Partners to ensure regional priorities are addressed.
- Display initiative, self-motivation, and deliver high-quality results along with meeting all expectations for both internal and external customers.
- Have a strong interest in growing your career and participating in internal training programs and mentorship initiatives.
Requirements:
- Degree in Computer Science, Software Engineering, or related discipline.
- Exposure to Design Thinking, Consulting methodologies, and Enterprise Architecture would be an added advantage.
- A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing, and Mobile solutions.
- Business case/value engineering experience to drive compelling points of view.
- Knowledge of related applications, relational database, and web technology.
- Solid oral, written, presentation, collaboration, and interpersonal communication skills and relationship skills.
- Ability to work as part of a team to solve technical problems in a varied environment.
- Translate these needs into a compelling vision and roadmap for customers.
- Track record of solution engineering, consultancy, delivery, or training success for a software solution organisation.
Benefits:
- Unleash Your Potential: When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best.