Description
As an Associate Content Specialist, you will support the production, validation, and publishing of legal and regulatory content across various workflows within the Cases organization.
This entry-level role is ideal for highly trainable individuals who enjoy working with detailed information, learning new systems, and contributing to the delivery of accurate, timely, and high-quality content products.
Key Responsibilities
- Production/Editorial/Support: Perform duties such as analyzing, keying, converting, coding, copyreading, editing, merging, rendering, loading, or validation of data.
- Product/Process Knowledge: Work regularly on various systems, software, databases, and applications to deliver quality products.
- Interpersonal/Team Skills: Work successfully in a team environment and understand various roles of team members.
Required Qualifications
- Bachelor's degree in any discipline; fresh graduates are encouraged to apply.
- Strong attention to detail and commitment to producing accurate, high-quality work.
- Good analytical, problem-solving, and organizational skills.
- Ability to learn new systems, tools, and workflows quickly in a fast-paced environment.
- Effective written and verbal communication skills.
- Ability to prioritize tasks and manage deadlines while maintaining quality standards.
- Willingness to work flexible shifts and support operational requirements as business needs evolve.
Preferred Qualifications
- Background in content operations, publishing, data processing, business support, or administrative functions.
- Familiarity with XML, content management systems, databases, or digital publishing tools.
- Knowledge of legal, regulatory, academic, or research-related content is an advantage.
- Experience working with quality assurance, validation, or data verification processes.
- Demonstrated ability to work independently while collaborating effectively within a team environment.
- Comfortable navigating multiple software applications and productivity tools simultaneously.
- Proven adaptability and willingness to learn new workflows and responsibilities.
What's in it For You?
- Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
- Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities.
- Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions.
- Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.