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From the employer's careers site First seen 26 Oct 2026

Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Telstra permanent

The employer hasn't listed a salary.

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Description

As a Retail Sales Consultant, you're passionate about delivering exceptional customer service and transforming customers' telecommunications experiences.

You will:

  • Deliver exceptional customer experiences, finding the right products and services for customers
  • Be the go-to tech expert, staying up-to-date with the latest gadgets and services
  • Achieve and excel, using consultative selling skills to meet and exceed sales targets and KPIs
  • Collaborate and contribute, working closely with your team to create a welcoming environment

Benefits include:

  • 30% off Telstra services and exclusive offers with over 240 brands and partners
  • 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave
  • Access to over 17,000 learning programs through LinkedIn Learning and development opportunities
  • Flexible working hours and a supportive approach to parental leave
  • Monthly performance rewards and recognition programs
  • Inclusive culture, valuing and respecting everyone's unique perspective

Requirements:

  • Great communication skills, connecting with people and making their day better
  • Solution-oriented approach, thinking on your feet and tailoring solutions for customers
  • Sales drive, motivated to achieve and exceed sales targets and KPIs
  • Passion for learning, growing and developing skills in a dynamic environment
  • Resilience and positivity, having a can-do attitude
  • Customer-facing experience, although previous experience is not required

Skills

Required

Nice to have

  • technical knowledge
  • previous customer-facing experience
Apply on Telstra