Description
Innovate and shape what comes next at AIA. Your expertise, perspective, and ideas can help the organisation become faster, simpler, and more connected.
About the Role Lead the continuous enhancement and evolution of customer-facing digital platforms by partnering with business stakeholders and platform teams to identify opportunities, prioritise initiatives, and deliver capabilities that enhance customer experience and business outcomes.
Responsibilities
Platform BAU Business Enablement (80%)
- Collaborate with business and technology stakeholders to maximise business value through technology investments.
- Build strong relationships with business stakeholders to understand strategic objectives and application demand.
- Translate business requirements into scalable and sustainable technology solutions.
- Evaluate technology options, assess trade-offs, and recommend solutions that balance cost, risk, speed, and long-term value.
- Support portfolio planning, investment prioritisation, and roadmap development.
- Identify opportunities to leverage technology innovation to improve customer experience, operational efficiency, and business outcomes.
Application Management Support (20%)
- Work as part of the platform team supporting the technical ownership of customer platform applications, ensuring reliable service delivery and alignment with business objectives.
- Support the tech roadmap, application lifecycle, and service delivery targets for assigned applications.
- Partner with business stakeholders to manage functional demand, prioritisation, and delivery planning.
- Ensure effective collaboration between business, architecture, engineering, infrastructure, and operations teams.
Requirements
- Bachelor’s degree in Business, Information Technology, Computer Science, or related field/experience.
- 8 years+ of progressive experience in Web/Mobile Application Development, Software Development Teams Management.
- Experience working in cross-functional teams and collaborating with business stakeholders.
Technical Skills
- Digital Delivery & SDLC (Agile/Waterfall).
- Application Incident Management, Maintenance and Monitoring.
- Project Management.
Behavioural Skills
- Stakeholder Influence & Communication.
- Customer-Centric Mindset.
- Leadership & Team Development.
- Strategic Thinking & Problem Solving.