Description
We are seeking a Senior Manager - Finance Transformation to lead finance transformation and continuous improvement initiatives. You will optimise finance processes into the Pune Finance GCC and support the transition of finance activities from UK/US and other geographies into Pune GCC.
Key Responsibilities
Process Ownership & Governance
- Define and maintain end-to-end finance process documentation, SOPs, and process maps.
- Establish process ownership and accountability across AP, AR, and R2R functions.
- Develop and maintain process governance frameworks and control environments.
- Ensure consistent adherence to policies, approval authorities, and compliance requirements.
- Monitor and improve process effectiveness across global finance operations.
Operational Excellence
- Drive service delivery performance across finance operations.
- Develop and monitor KPIs, SLAs, and operational dashboards.
- Identify bottlenecks and implement sustainable solutions.
- Ensure finance processes are delivered accurately, efficiently, and on time.
- Lead root-cause analysis and corrective action plans for operational issues.
Continuous Improvement & Transformation
- Champion Lean Six Sigma and continuous improvement initiatives.
- Identify opportunities to simplify, standardise, and automate finance processes.
- Support implementation of ERP enhancements and finance technology solutions.
- Partner with automation and technology teams to deploy workflow, AI, and RPA solutions.
- Drive efficiency initiatives that reduce manual effort and improve controls.
Stakeholder Management
- Act as the primary operational liaison between GCC teams and global finance stakeholders.
- Build strong relationships with Finance Directors, Controllers, and Business Leaders.
- Facilitate governance meetings and performance reviews.
- Ensure stakeholder concerns are addressed proactively and transparently.
Controls & Compliance
- Ensure processes operate within established control frameworks.
- Support internal and external audit requirements.
- Monitor process compliance and drive remediation of control weaknesses.
- Ensure adherence to regulatory, tax, and financial reporting obligations.
- Support risk assessment and control enhancement initiatives.
Transition & Change Management
- Support the migration of finance processes into the GCC.
- Lead process discovery, documentation, and knowledge transfer activities.
- Facilitate training and adoption of new processes and systems.
- Manage change impacts and stakeholder communications.
People Leadership
- Lead and develop finance operations teams.
- Coach team leads and process specialists.
- Foster a culture of accountability, collaboration, and continuous improvement.
- Build capability in process excellence methodologies.
- Drive employee engagement and talent development initiatives.
Key Performance Indicators
- SLA and KPI achievement
- Process cycle-time improvements
- Automation and efficiency gains
- Reduction in process exceptions
- Audit and compliance outcomes
- Stakeholder satisfaction scores
- Service transition success measures
- Month-end close performance improvements
- Continuous improvement delivery metrics