Description
Lead a portfolio of Manufacturing, Transport & Logistics clients, translating sector trends, operational challenges and investment priorities into banking strategies that support resilience, productivity, transition and growth.
Deliver sustainable revenue, profitability, client advocacy and market share through trusted relationships, deep industry expertise and disciplined commercial ownership.
Accountabilities
- Development of strategic direction for relationship management, including the implementation of up-to-date methodologies and processes.
- Management of relationship management initiatives, including oversight of colleagues and their performance, implementation of departmental goals and objectives, oversight of department efficiency and effectiveness.
- Relationship management of stakeholders, including identifying relevant stakeholders and maintenance of the quality of external third-party services.
- Development and implementation of policies and procedures for relationship management.
- Management of relationship management risk, including identification of potential risks, development of strategies to mitigate those risks and maintenance of alignment between the bank's relationship management and compliance functions.
- Monitoring the financial performance of relationship management, including revenue, profitability and cost control.
- Conducting thorough market research to understand market trends, competitive landscape and regulatory changes to identify market opportunities.
Director Expectations
- Manage a business function, providing significant input to function-wide strategic initiatives.
- Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects.
- Lead organisation-wide projects and act as a deep technical expert and thought leader.
- Provide expert advice to senior functional management and committees.
- Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.
- Escalate breaches of policies/procedures appropriately.
- Foster and guide compliance, ensuring regulations are observed.
- Focus on the external environment, regulators or advocacy groups to both monitor and influence on behalf of Barclays.
Key Accountabilities
- Own sector portfolio performance, including revenue growth, manage capital, ROTE, CTI/returns, client advocacy, profitability and sustainable franchise growth.
- Develop deep expertise across manufacturing, engineering, transport, logistics, freight, warehousing, distribution, fleet operations and associated industrial services.
- Use insight into capital intensity, investment cycles, supply chains, trade flows, automation, digitisation and regulation to shape client strategies.
- Originate and deliver opportunities across lending, deposits, working capital, cash management, payments, trade, FX and asset investment.
- Build robust client and acquisition plans, maintain a well-governed pipeline and mobilise Product, Risk and Coverage partners.
- Represent Barclays externally with trade bodies, advisers, intermediaries, regional networks and sector events.
Experience & Skills
- Experience in building target operating models and broader sector propositions.
- Significant relationship banking, corporate finance or commercial leadership experience with complex business clients.
- Demonstrable experience in one or more MTL sub-sectors and a strong understanding of asset-intensive and internationally connected business models.
- Track record of delivering material revenue growth, portfolio profitability and high-quality client outcomes.
- Experience leading complex credit, investment, working-capital, trade or FX-led client solutions.
- Established external network across industry bodies, advisers, investors, intermediaries or centres of influence.
Skills & Competencies
- Deep sector judgement and the ability to convert market trends into commercially relevant client insight.
- Strong P&L, portfolio, pipeline and performance management.
- Advanced relationship leadership, origination, negotiation and influencing skills.
- Sound credit and risk judgement across complex structures and investment cycles.
- Visible external leadership, executive communication and thought leadership.
- Enterprise collaboration and the ability to coordinate Product, Risk, Coverage and specialist teams.