Description
GovTech is the lead agency driving Singapore's Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government's capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.
We are seeking an experienced Programme Manager to take full programme ownership of a portfolio of interdependent initiatives and significant smart city programmes. In this role, you will be accountable for driving end-to-end strategy, systemic risk management, operational oversight, and measurable outcomes across our smart city and technology portfolios.
Key Responsibilities:
- Strategic Programme Ownership, Governance & Lifecycle Delivery
- Drive full programme ownership for a portfolio of interdependent, high-visibility initiatives
- Translate broad policy and business goals into clear strategic roadmaps and system requirements specifications
- Oversee product launch and go-to-market efforts, including stakeholder engagement and integration of field feedback
- Actively manage complex dependencies, resolve competing priorities, and orchestrate alignment across multiple parallel workstreams
- Proactively identify, assess, and mitigate systemic risks and architectural bottlenecks
- Operations, Procurement & Financial Stewardship
- Manage program budgets, procurement processes, contractor service level agreements (SLAs), and third-party delivery partners
- Establish unified ways of working, operational frameworks, and audit-ready governance structures
- Stakeholder Engagement & Strategic Partnerships
- Build and maintain trusted relationships with internal leaders, external partners, agency stakeholders, and community groups
- Act as the primary escalation point for vendor performance, contract negotiations, and multi-party alignment
- Leadership Through Others & Capability Building
- Provide clear operational and strategic guidance to workstream, project, and product leads
- Mentor project managers, coordinators, and team members to elevate delivery capabilities
- Establish, refine, and drive adoption of standardized programme management practices, frameworks, and continuous improvement mechanisms
Core Competencies & Skills Required:
- Programme & Portfolio Ownership: Proven track record of taking full accountability for complex, multi-workstream technology portfolios
- Stakeholder Management & Communications: Exceptional interpersonal, negotiation, and written communication skills
- Analytical & Strategic Thinking: Strong ability to synthesize complex data and convert insights into actionable portfolio decisions
- Leadership & Talent Development: Demonstrated talent for guiding workstream leaders and building team capability
Experience & Qualifications:
- Experience: >8 years of progressive experience navigating complex hardware/software/operations lifecycles, portfolio delivery, or organizational transformations
- Requirements & Governance Tools: Mastery of formal requirements engineering, traceability tools (e.g., Jira/Confluence), and program governance frameworks
- Domain Background: Experience in smart city verticals (e.g., smart mobility, smart grid, IoT, building automation) or strategic public-sector operations