Description
Product Management at Capital One involves reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
We are looking for a Director, Product Management, Customer Management Platform Lead to set and drive the platform vision for one of Capital One Card's most significant profit centers.
The Credit Line Management team owns the platforms that power the customer experiences and accurate delivery of credit limit increases, decreases, and balance transfers.
Responsibilities:
- Ongoing delivery of high-leverage capabilities and updates critical to keeping the business evolving
- Defining and refining the vision for the next-generation platform
- Recruiting, coaching, and unleashing the members of the product team
- Ensuring the business is well-managed and audit- and customer-ready
The ideal candidate will demonstrate proficiency in five key areas:
- Human Centered: Obsesses about internal and external customer needs
- Business Focused: Delivers game-changing outcomes by focusing on leverage and execution excellence
- Technology Driven: Leverages technology to deliver innovative and resilient solutions
- Integrated Problem Solving: Identifies and resolves complex problems
- Transformational Leadership: Leads cross-functional teams to solve customer problems and drive organizational alignment
Requirements:
- Bachelor's degree in any field
- At least 5 years of Product Management experience
Preferred Qualifications:
- Experience translating business strategy and analysis into consumer-facing digital products
Salary:
- Chicago, IL: $209,500 - $239,100
- McLean, VA: $230,400 - $263,000
- New York, NY: $251,400 - $286,900
- Richmond, VA: $209,500 - $239,100
Benefits:
- Comprehensive, competitive, and inclusive set of health, financial, and other benefits