Description
Lucid Software is seeking a Professional Services Consultant, AI Transformation to act as a trusted advisor and delivery lead within its Professional Services organization. The successful candidate will engage directly with enterprise accounts to maximize their investment in the Lucid Visual Collaboration Suite.
Responsibilities:
- Partner with Fortune 500 stakeholders to design and execute customized consulting engagements that translate complex organizational outcomes into high-value visual outputs.
- Guide enterprise clients through how to leverage Lucid to accomplish their transformation outcomes, developing Lucid solutions and enablement programs to achieve those results.
- Facilitate executive-level workshops focused on large-scale digital transformations, AI / Process Transformation and corporate change management.
- Analyze ambiguous business environments to uncover latent customer friction points and prescribe structured, visual solutions.
- Extract field insights and systemic customer feedback to influence Lucid's core product roadmap and scale internal Professional Services methodologies.
- Advocate for Lucid's Professional Services brand by translating successful client outcomes into public-facing case studies and presenting at industry events.
Requirements:
- 5+ years of experience in a highly consultative, customer-facing role (Professional Services, Management Consulting, or Enterprise SaaS Solutions).
- Demonstrated understanding of artificial intelligence, process management, or enterprise architecture.
- Foundational exposure to enterprise architecture concepts, cloud environments (AWS, Azure, or GCP), or infrastructure visualization.
- Proven track record of managing and presenting to Director, VP, and C-suite enterprise stakeholders.
- Experience transforming highly chaotic, ambiguous enterprise environments into structured project deliverables.
Preferred Qualifications:
- Master’s degree in a technical, business, or related analytical field.
- Prior experience in a direct engineering, R&D, or software development role before transitioning to consulting.
- Technical certifications in cloud platforms (e.g., AWS Certified Cloud Practitioner), enterprise architecture frameworks (e.g., TOGAF), process management, or Project management.
- Experience leading massive, global software rollouts of productivity, collaboration, or enterprise-grade SaaS platforms.