Description
At Wolt, you're part of a fast-scaling global business, building a logistics platform that delivers almost everything to customers' doors in minutes.
As our new Retail Account Manager, you'll onboard new retail partners, build strong partnerships, drive growth, and play a significant role in Wolt's revenue development in Iceland.
Responsibilities
In this role, you'll manage a portfolio of retail partners, ensuring their success on our platform while driving Wolt's growth in the market.
Day-to-day responsibilities include:
- Collaborating to build strong and meaningful relationships with partners.
- Leading strategic renegotiations of commercial terms with partners, introducing Wolt products and services to expand offerings and increase revenue.
- Providing consultation to partners on improvements, quality checks, and creative strategies to achieve their goals.
- Regularly assessing partner performance, prioritizing actions to maximize impact, and supporting growth using business intelligence tools.
- Gathering feedback from partners and translating it into improvement opportunities for Product, Marketing, and Operations teams.
- Driving revenue growth using a data-driven approach that benefits partners and Wolt.
Requirements
Proven success in account management roles with a strong commercial mindset driving growth and profitability.
- Strong analytical judgment, comfortable using dashboards like Looker or Power BI.
- Comfortable utilizing AI.
- Excellent relationship-building and communication skills across a wide range of stakeholders.
- Proactive, structured, and dependable, with pipeline management and blocker removal skills.
- Familiarity with CRM tools is valued.
- Fluency in Icelandic and English.
Benefits
- Global and growing fast: be part of a fast-moving scaleup.
- Ride of a lifetime: accelerate your career and build your sales skills.
- Instant impact: take ownership and make a difference.
- Big hearts and small egos: surround yourself with smart, friendly people.