Description
We are seeking a Client Engagement Manager to work directly with clients, providing value-added input to develop business opportunities, deliver projects built around strategic issues, and ensure high levels of client satisfaction.
The successful candidate will be responsible for:
- Serving as primary owner of client engagements, ensuring client satisfaction and delivering high-quality, value-added solutions
- Meeting or exceeding assigned revenue targets by developing and delivering insightful solutions that address complex client issues
- Identifying new revenue opportunities at existing and potential clients, and ensuring a continuous flow of business from client engagements
- Taking a lead role in proposal development to ensure actionable, on-target, and timely proposals are provided to clients
- Managing client interfaces and ensuring project teams achieve efficient and effective project delivery
- Applying consultative problem-solving skills as a solutions-based expert, internally and externally
- Identifying issues of importance to the industry/clients and working with CoE Leaders and/or Geographic Leaders to develop tangible and commercial offerings
- Contributing to the enhanced awareness of IQVIA in the market place through speaking engagements, client meetings, publications, etc.
- Proactively continuing to strengthen subject matter expertise through on-the-job experience, participation in conferences and symposiums, and other forums for professional knowledge sharing
- Mentoring, coaching, and sharing subject matter expertise with others to elevate capabilities to deliver world-class solutions for clients
The ideal candidate will have:
- A Bachelor's Degree, with a Master's Degree preferred
- 10 years of experience in Management Consulting, preferably in the pharmaceutical or Life Science Industry
- In-depth and long-standing relationships with client companies, especially at a senior level
- Advanced English language skills