Description
Salesforce is seeking a Manager, Technical Consulting , Agentforce & Revenue Cloud to lead a team of Technical Consultants and Sr Technical Consultants delivering enterprise-scale migrations from legacy CPQ and billing platforms to Salesforce Revenue Cloud (CPQ + Billing + Revenue Lifecycle Management), and the design and deployment of Agentforce for revenue operations use cases.
The successful candidate will act as the senior technical leader for quote-to-cash migration engagements, guiding the team through complex product catalogue migration, contract and subscription data migration, billing migration strategy, ERP integration design and Agentforce revenue agent configuration , while building a high-performing team of Revenue Cloud and AI migration specialists.
Responsibilities:
- Manage up to 15 direct reports (Sr Technical Consultants and Technical Consultants) across the Revenue Cloud and Agentforce migration track , responsible for hiring, onboarding, mentoring, performance management and career development.
- Act as the hands-on Technical Architect for complex Revenue Cloud migration engagements , owning CPQ solution design, product catalogue migration strategy, contract/subscription data architecture, billing migration design and Agentforce revenue agent configuration.
- Drive the Revenue Cloud and Agentforce track within the Migration Factory , ensuring wave delivery adheres to factory standards, MDLC phase discipline and quality gates.
- Serve as the senior technical point of contact for clients on Revenue Cloud migrations , building trusted relationships with CFOs, Revenue Operations leaders, Sales Operations and Enterprise Architects.
- Lead and facilitate CPQ discovery workshops, pricing design reviews, billing architecture sessions and Agentforce agent design workshops with client stakeholders and internal delivery teams.
- Review and approve all Revenue Cloud solution design documents, CPQ configuration designs, billing migration strategies and Agentforce agent blueprints , ensuring factory standard compliance.
- Oversee the migration of complex product hierarchies, bundle structures, pricing waterfalls, active contracts, subscriptions, amendments and billing history , ensuring relationship integrity and ERP reconciliation accuracy.
- Guide the team in designing and deploying Agentforce agents for Revenue Cloud use cases , quote-assist agents, renewal agents, deal desk agents and revenue operations automation , post migration go-live.
- Oversee the design and validation of ERP integration patterns (SAP, Oracle, NetSuite) for revenue recognition, AR and GL posting , ensuring billing data flows correctly post go-live.
- Proactively identify and manage solution risks , pricing rule conflicts, contract data skew, ERP posting mismatches, CPQ governor limits during bulk operations and Agentforce hallucination risks in revenue contexts.
- Drive internal initiatives to grow the Revenue Cloud and Agentforce migration practice , developing CPQ config accelerators, contract migration scripts, billing migration playbooks and Agentforce prompt template libraries.
- Own and report on team utilisation, delivery velocity, defect density, client satisfaction (CSAT) and wave throughput metrics for the Revenue Cloud and Agentforce track.
- Actively participate in hiring, interviewing and onboarding Revenue Cloud and Agentforce technical consultants , building pipeline of talent aligned to the Migration Factory's growth roadmap.
Benefits:
- Support to find balance and be your best
- AI agents to accelerate your impact
- Accommodations request form available