Description
Nebius seeks a Key Customers Solutions Architect to support key and strategic Nebius GPU Cloud services customers.
In this role, you will be a trusted technical advisor, helping clients design, deploy, and scale AI solutions while managing large-scale GPU workloads involving hundreds to thousands of GPUs. You will also collaborate with sales and product teams to drive growth and enhance customer satisfaction.
Your responsibilities will include:
- Serving as the primary technical point of contact, troubleshooting and resolving complex AI/ML issues
- Guiding customers in optimizing GPU performance for ML training and inference workloads, ensuring seamless integration and scalability
- Partnering with the sales team to identify new opportunities, promote the latest products, and deliver technical presentations
- Acting as a bridge to product teams, providing customer feedback, relaying feature requests, and ensuring alignment with customer requirements
- Engaging with internal and external stakeholders, negotiating solutions, and effectively driving alignment to address customer challenges
Requirements:
- 5-10+ years in roles like Cloud Solutions Architect, Technical Account Manager, or Customer Engineer, with hands-on experience in cloud services and AI/ML workloads
- Proficiency in Infrastructure as Code (IaC) tools like Terraform and Ansible
- Experience with Kubernetes and Python programming
- Solid understanding of GPU computing, including ML training, inference workloads, and GPU stacks (e.g., CUDA, OpenCL)
- Customer-centric approach with a proven ability to build trust and foster long-term relationships
- Strong ability to explain technical concepts to technical and non-technical audiences
Preferred qualifications:
- Hands-on experience with HPC/ML orchestration frameworks (e.g., Slurm, Kubeflow)
- Experience with deep learning frameworks (e.g., PyTorch, TensorFlow)
- Familiarity with ML tools from NVIDIA, AWS, Azure, and Google Cloud providers
- Strong project management skills, with the ability to prioritize tasks and deliver on deadlines
- Proven experience mentoring technical teams and driving team growth
- Expertise in stakeholder negotiation to support problem resolution and ensure seamless collaboration
Benefits & Perks:
- Competitive compensation
- Career growth and learning opportunities
- Flexibility and ownership
- Collaborative and innovative culture
- Opportunity to work on impactful AI projects
- International environment and talented teams