Description
The OpenAI for Government AI Architect team partners with public sector organisations to turn OpenAI's most capable models into meaningful, real-world impact.
As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams.
You will shape each customer's AI strategy and guide their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable mission impact.
Responsibilities:
- Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of public sector customers and pre-sales prospects.
- Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, and expansion opportunities.
- Lead discovery with agency leaders, mission owners, executives, and technical teams to identify, qualify, and prioritise use cases tied to meaningful mission and operational outcomes.
- Develop clear Applied AI Architectures spanning models, applications, data, integration, identity, security, privacy, governance, evaluation, and deployment.
- Guide customers through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, building confidence in both the solution and its path to production.
- Help customers navigate the security, compliance, governance, and deployment requirements that shape AI adoption in the public sector.
- Maintain a focused use-case portfolio with clear decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans.
- Develop trusted relationships and technical champions across CIOs, CTOs, CISOs, Chief Data and AI Officers, program leaders, engineering teams, and other customer stakeholders.
- Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, security, product and domain specialists, partners, and other delivery teams.
- Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged.
- Track adoption, usage, account health, production readiness, and measurable mission impact, intervening early when risks threaten value realisation.
- Apply public sector and mission expertise to recognise repeatable patterns, sharpen customer priorities, and identify relevant expansion opportunities.
- Share customer insights with Product, Engineering, and Research, translating field learnings into better products, architecture guidance, and reusable practices.
Requirements:
- Significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success.
- Experience guiding complex organisations from technical evaluation through production adoption and measurable impact.
- Experience working with government agencies, public institutions, or government contractors and understanding how mission priorities, security, compliance, governance, and procurement considerations shape technology adoption.
- Strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy.
- Understanding of modern AI systems, frontier models, agentic applications, model evaluation, retrieval, and enterprise AI workflows.