Description
ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
The Medical Technologist II is responsible for the processing, analysis, interpretation, and reporting of clinical trial samples within the Flow Cytometry Laboratory. The role requires a high degree of technical expertise, scientific judgment, and quality focus to ensure accurate and reliable results.
Responsibilities:
- Recognize, exemplify and adhere to ICON's values which centre around our commitment to People, Clients and Performance.
- Embrace and contribute to a culture of continuous process improvement, focusing on efficiency, quality, client needs, and operational excellence.
- Perform flow cytometry testing, data analysis, interpretation, and result review in accordance with validated methods and laboratory procedures.
- Perform and review quality control, instrument qualification, performance monitoring, and maintenance activities to ensure compliance with established performance standards and assay requirements.
- Identify, investigate, document, and promptly escalate assay, instrument, reagent, sample, or quality-related issues to laboratory management to minimize impact on study samples and laboratory operations.
- Monitor quality control and instrument performance data, recognize emerging trends, and escalate potential risks to laboratory management before assay performance or patient sample testing is impacted.
- Monitor reagent and consumable usage, anticipate laboratory demand, and escalate inventory risks to ensure uninterrupted testing while minimizing waste and reagent expiry.
- Support assay validation, reagent lot-to-lot qualification, and implementation of process improvements.
- Maintain audit-ready documentation and ensure compliance with applicable laboratory, quality, and regulatory requirements.
- Support internal audits, client audits, inspections, and quality investigations as required.
- Ensure adherence to data integrity principles and documentation best practices.
- Participate in the Proficiency Testing Program as assigned.
Requirements:
- Bachelor's, Master's, or PhD degree in Immunology, Cell Biology, Biomedical Science, Medical Laboratory Science, Biotechnology, or a related Life Sciences discipline.
- 2+ years of hands-on Flow Cytometry experience in a clinical, CRO, pharmaceutical, biotechnology, or academic laboratory environment preferred.
- PBMC isolation, DNA extraction and PCR is also desirable but not required.
- Knowledge of regulated laboratory environments (GCLP, GCP, CLIA, CAP, ISO15189 or equivalent) is preferred.
- Experience performing multi-colour flow cytometry assays, instrument setup, quality control, troubleshooting, and data analysis.
- Strong interpersonal, communication, laboratory, and organizational skills are essential.
Rewards & Benefits ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development. Benefits may include:
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways