Description
We are seeking a CRM Executive to join our fast-paced CRM team within the Zoopla marketing department. As a CRM Executive, you will support the planning, development, and delivery of our consumer and customer CRM strategy.
Key responsibilities include:
- Managing the end-to-end email and push notification process for BAU CRM campaigns
- Creating and sending campaigns to maximise database engagement and drive ROI
- Collaborating with cross-functional teams to secure required assets and meet project deadlines
- Continuously optimising existing triggered and manual journeys through rigorous testing
- Championing new CRM initiatives aligned with our broader business goals
- Partnering with our Content Systems Manager to identify automation opportunities and streamline manual tasks
Requirements:
- Minimum 2 years of experience in a CRM, digital, or marketing role
- Excellent time management and organisational skills
- Strong attention to detail and ability to follow process
- Basic HTML coding skills
- Ability to develop strong working relationships
- Good analytical skills and written communication skills
- Proficient and willing user of technology
- Problem solver and fast learner
- Team player with a proactive and can-do attitude
Desired skills:
- Experience coding HTML for email campaigns
- Experience working with ESPs/CEPs (Iterable)
- Experience producing high-level reports with clear insights and recommendations
Benefits:
- Hybrid working arrangement with 3 days in the office per week
- 25 days annual leave + additional leave benefits
- Cycle to work and electric car schemes
- Free Calm App membership
- Enhanced Parental leave
- Fertility Treatment Financial Support
- Group Income Protection and private medical insurance
- Gym on-site in London
- 7.5% pension contribution by the company
- Discretionary annual bonus up to 10% of base salary