Description
You will join a global team of S&P Global Market Intelligence, working at the intersection of data expertise, client experience, and product knowledge.
Responsibilities and Impact:
- Resolve client inquiries for data feed and cloud service clients, providing professional support that shapes the end-user experience.
- Build deep data expertise across S&P Global's dataset offerings, becoming a product authority clients rely on.
- Apply and develop technical skills, including SQL, Snowflake, Microsoft Excel, and AI-generative tools, to diagnose and resolve complex data delivery and access issues.
- Document and share knowledge, capturing newly discovered solutions and product updates to strengthen team capability.
- Collaborate across global teams, partnering with internal stakeholders to address client concerns and surface commercial leads.
- Stay ahead of the product landscape, maintaining current knowledge of existing and newly launched offerings.
Basic Required Qualifications:
- Bachelor's degree in Finance, Business, Accounting, Economics, or a related discipline.
- 0-1 year of relevant experience in a finance, data, or client-facing role.
- Demonstrated experience using SQL for data querying and advanced proficiency in Microsoft Excel.
- Applied understanding of corporate accounting statements, including income statements, balance sheets, and cash flow statements.
- Clear, professional written and verbal communication skills in English.
Additional Preferred Qualifications:
- Knowledge of investment instruments, including private equity, public equity, fixed income, ETFs, mutual funds, commodities, or derivatives.
- Advanced SQL experience and intermediate proficiency in Python or R.
- Experience using S&P Global Capital IQ platforms or comparable financial data products.
- Exposure to cloud data platforms such as Snowflake, AWS, or Azure.
What’s In It For You?
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Competitive pay, retirement planning, and financial wellness programs.
- Family Friendly Perks: Benefits for your partners and little ones, too.