Description
Mastercard is seeking an experienced Product Manager to help drive the development and adoption of digital payment credential solutions across Europe, with a particular focus on the European Digital Identity Wallet (EUDI Wallet) ecosystem.
The successful candidate will work across a broad network of internal and external stakeholders to define product strategies, support solution delivery, and drive industry collaboration.
Key responsibilities include:
- Supporting regional product strategies for Digital Payment Credentials and digital wallet solutions, particularly within the European Digital Identity Wallet ecosystem.
- Leading Mastercard's participation in strategic European digital identity and digital credential initiatives, supporting the end-to-end delivery of innovative payment and authentication use cases.
- Acting as the primary point of contact for internal and external stakeholders on digital credential initiatives across Europe.
- Coordinating complex multi-stakeholder programs involving financial institutions, wallet providers, merchants, technology partners, regulators, and industry bodies.
- Defining project scope, requirements, success criteria, implementation plans, testing activities, and delivery milestones.
- Managing partner onboarding, readiness assessments, implementation support, and ongoing stakeholder engagement.
- Collaborating with product, engineering, architecture, authentication, and user experience teams to deliver high-quality, user-centric solutions.
- Tracking risks, issues, dependencies, and key decisions across internal and external stakeholders, escalating where necessary.
- Monitoring industry trends, emerging technologies, standards, and regulatory developments to inform product direction.
- Supporting Mastercard's go-to-market strategy for digital credential solutions through the development of internal and external thought leadership, educational materials, and market-facing content.
- Preparing executive updates and recommendations, clearly communicating progress, opportunities, risks, and strategic considerations.
The ideal candidate should have:
- Strong interest in digital identity, digital credentials, authentication technologies, and payments.
- Experience in product management, program/project management roles within payments, banking, fintech, technology, or digital identity ecosystems.
- Ability to understand and discuss technical concepts with engineering, architecture, and solution teams.
- Ability to navigate complex, multi-stakeholder environments involving internal teams, customers, partners, industry groups, and public-sector stakeholders.
- Strong leadership, influencing, and stakeholder management skills, including engagement with senior executives and external partners.
- Experience leading cross-functional initiatives and driving alignment across product, technology, business, legal, and operational teams.
- Ability to balance strategic thinking with hands-on execution and delivery.
- Strong analytical and problem-solving skills, with the ability to structure ambiguity and drive outcomes.
- Excellent communication and presentation skills, with the ability to explain complex topics clearly to both technical and non-technical audiences.
- Experience managing project plans, dependencies, risks, issues, and executive reporting.
- Understanding of the European regulatory landscape, including eIDAS 2.0, PSD2, PSD3, PSR, and their impact on digital identity, authentication, and payments.
- Comfortable working in an international environment with geographically distributed teams and partners.
- Master's degree in engineering, Computer Science, Business Administration, Economics, or a related discipline.
- Fluency in English; additional European languages are an asset.