Description
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.
As a Claims Assistant, your primary purpose will be to provide support to the claims staff and perform other office tasks depending on the client program.
Responsibilities
- Set up and enter new claims into the claims management system
- Input and review notes and diaries in the claims management system as instructed
- Process payments
- Process mail, handle filing, faxing, and photocopying
- Review, prepare, create, and send letters, reports, and forms
- Answer and initiate telephone calls, set up medical appointments, and provide customer service as required
- Perform other activities and projects as assigned, including preparing and distributing computer reports
Additional Responsibilities
- Perform other duties as assigned
- Support the organization's quality program(s)
Qualifications
- High school diploma or GED required
- Six months of clerical or customer service experience or equivalent combination of education and experience required
- Excellent oral and written communication
- PC literate, including Microsoft Office products
- Strong organizational skills
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies
Work Environment
- When applicable and appropriate, consideration will be given to reasonable accommodations
- Mental: clear and conceptual thinking ability, excellent judgment and discretion, ability to handle work-related stress, ability to handle multiple priorities simultaneously, and ability to meet deadlines
- Physical: computer keyboarding, travel as required
- Auditory/Visual: hearing, vision, and talking
Compensation
- The range of starting pay for this role is $18 - $25 USD hourly
- A comprehensive benefits package is offered, including medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits