Description
We are seeking an Account Manager to serve as the first level of support to existing clients and develop new business relationships.
Responsibilities:
- Research prospective clients through various strategies including internet research, trade show lists, referrals, and professional directories
- Create accurate spreadsheets of prospective client data
- Generate daily mailings to prospective clients
- Cold call prospective clients
- Creatively problem solve to improve current new business development strategy
- Negotiate rates and deadlines with prospective and current clients
- Educate clients regarding the translation process
- Liaise with Production to ensure jobs are handled appropriately
- Follow up with clients to ensure satisfaction with delivery, quality, and customer service
- Research and understand industries that TransPerfect markets to
- Complete other tasks as assigned by the manager/supervisor
Required Skills:
- Excellent written and verbal communication skills in English and Korean
- Excellent problem-solving and analytical skills
- Strong interpersonal skills
- Effective time management skills
Required Experience:
- Minimum Bachelor's degree or its equivalent
- Proven sales life cycle experience
- Proven track record in achieving sales targets
- Fluency in English and Korean