Description
At Braze, we're a customer engagement platform that empowers brands to deliver great customer experiences.
We're looking for a Staff Engineer for our Messaging Experience team, responsible for building, maintaining, and evolving Canvas, our flagship product.
Responsibilities
- Partner on the technical vision and quality bar for the division. Drive architectural direction, define best practices, and ensure teams have a clear path to resolving persistent quality and technical debt issues
- Lead large, ambiguous projects end-to-end. Drive efforts that span multiple teams from initial problem framing and design docs through implementation, rollout, and operational support
- Support maturing channels. Help teams evolve their stacks to support more sophisticated marketing use cases, ensuring that foundational primitives are flexible and robust
- Mentor engineers at every level. Simplify hard problems, connect technical decisions to business outcomes, and raise the bar through code review, architecture review, and pairing
- Champion reliability and operability. Improve observability and tighten error handling across the dashboard and delivery layers, advocating for incremental rollouts and reducing division-wide incidents
- Deliver code. Staff Engineers at Braze are hands-on; you will design and build the foundational systems and frameworks that act as a force multiplier for the organization
Requirements
- Have 7+ years of software engineering experience, including meaningful time as a technical leader influencing multiple teams or complex product systems
- Experience building foundational backend systems at scale and working on complex and performant web-based user interfaces
- Are comfortable working across the full stack. You have experience in Ruby on Rails and are proficient in modern frontend environments (TypeScript, React)
- Have designed and shipped foundational infrastructure. You've built frameworks, libraries, or platform services used by many other engineers to build product features
- Bring strong architectural judgment. You know when to invest in abstraction, when to keep things simple, and how to make technical bets that support a maturing product suite
- Are an effective communicator and mentor. You can translate technical debt into business risk and elevate the engineers around you through coaching and clear technical vision
Nice to Have
- Experience building or maintaining shared component libraries or design system primitives
- Experience with real-time systems or event-driven architectures as they relate to message orchestration
- Experience with developer experience tooling, such as code generation, scaffolding, or CI/CD for large-scale codebases
- Experience maturing a product from "early stage" to "enterprise scale" without losing developer velocity
Compensation For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 - $299,812/annually, with an expected On Target Earnings (OTE) between $204,000 - $332,400/annually (including bonus or commission).