Description
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
As the Leader for Flights in Singapore and Malaysia, you will play a pivotal role in shaping Agoda's market presence, driving partner strategy, and building the foundations for long-term success. This is a high-impact, highly visible role at the intersection of commercial negotiations, strategic partnerships, and cross-functional leadership.
You will operate with end-to-end ownership of the Singapore and Malaysia market: identifying and closing new partnerships, optimizing performance with existing partners, and ensuring Agoda delivers unmatched value to travelers and suppliers alike.
Responsibilities:
- Set the strategy: define and execute market strategies for Singapore and Malaysia, balancing growth, profitability, and long-term competitive positioning.
- Lead commercial negotiations: Own pricing, availability, and commercial terms with airline partners to maximize Agoda's competitiveness.
- Be the market voice: Act as the go-to expert on Singapore and Malaysia aviation and online travel, sharing insights with internal teams and shaping Agoda's product and growth strategy.
- Deliver partner success: Build deep, trusted executive-level relationships with suppliers, driving joint initiatives that enhance distribution, revenue, and customer experience.
- Drive execution excellence: Ensure partners' day-to-day needs are met by collaborating with Agoda's regional supply teams, operations, and product specialists.
- Analyze and optimize: Use data and insights to drive decision-making, identify opportunities, test solutions, and iterate quickly.
- Innovate at scale: Conceptualize and launch new commercial models, distribution initiatives, and customer-facing features that unlock growth.
Requirements:
- 5+ years of experience in the Flights / OTA / airline industry with strong exposure to commercial negotiations, distribution, and market strategy (experience in Singapore and Malaysia highly preferred).
- Proven track record of delivering growth through partnerships, negotiations, and strategy execution.
- Commercial acumen with the ability to balance short-term results and long-term market building.
- Strong executive presence and communication skills in English and Mandarin; able to manage complex conversations at senior levels.
- Entrepreneurial mindset with hands-on execution capabilities and comfort operating in fast-moving, ambiguous environments.
- Analytical rigor; demonstrated ability to use data to shape decisions and influence stakeholders.
- Experience developing and executing end-to-end business plans that cut across commercial, operational, legal, and marketing dimensions.