Description
Howden Ireland, based in Clondalkin, Dublin, is seeking an experienced Account Executive to join their Personal Lines team on a full-time, permanent basis.
The successful candidate will report to the Team Leader and Head of Existing Business, focusing on managing policy renewals, ensuring client retention and satisfaction by providing tailored insurance solutions. They will also identify and secure new business opportunities to expand the client base.
Key Responsibilities:
- Maintain and strengthen relationships with existing clients, ensuring their needs are met and fostering long-term loyalty.
- Oversee the renewal process for personal lines insurance policies, including reviewing terms, negotiating renewals, and ensuring timely completion.
- Evaluate clients' risk profiles and provide expert advice on suitable insurance products and coverage options.
- Provide exceptional service by addressing client inquiries, resolving issues promptly, and ensuring a high level of client satisfaction.
- Ensure New Business/Renewal targets are achieved.
- Implement Company's Compliance and office procedures, including New Business Development and Renewal Procedures document.
- Stay updated with market practice and product availability, giving feedback to Management on market issues, including pricing, service levels, and product development.
- Collaborate with other teams within the Group to facilitate training, product development, and promote operational efficiencies.
- Attend client visits with Management as required.
- Adhere to Compliance as outlined in Handbook and Procedures Manual.
Requirements:
- Minimum of 1-3 years' experience in an insurance role.
- Minimum APA Personal Lines or Grandfathered with proof of up-to-date CPD.
- Excellent technical product knowledge and understanding of the personal lines insurance market.
- Proven track record of managing a portfolio of clients, particularly handling policy renewals and addressing client inquiries.
- Proficient in negotiating terms and conditions to achieve favorable outcomes for both clients and the company.
- Ability to build and maintain strong relationships with clients to ensure high levels of satisfaction and retention.
What Howden Offers:
- A career that you define, with opportunities for growth and development.
- A culture that values diversity and supports employees in making a positive difference at work and beyond.
- Reasonable adjustments to ensure the position aligns well with your needs, including flexible hours and hybrid working arrangements.