Customer Assistant - Operations

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop.

Key responsibilities:

• Flexibility is vital, you’ll work across the wider store where needed
• Being digitally confident is essential, you’ll use digital tools confidently to track deliveries and manage stock efficiently
• Being a team player is essential, you’ll be a key cog in a big machine, working across functions and supporting colleagues across the store
• Adapt quickly to keep things moving, from early morning deliveries to shifting stock late into the day

Working Pattern:

• Sunday: 06:45 - 14:15
• Monday: 04:30 - 12:30
• Wednesday: 04:30 - 12:30

Under 18 disclaimers: This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18.

Note: The + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.