Description
Faire is a technology wholesale platform built on the belief that the future is local. Independent retailers around the globe collectively represent a multi-hundred-billion-dollar wholesale market that has historically been fragmented and offline. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe.
We're looking for a Sales Engineer to join our Brand Partnerships team, which brings the most sought-after brands onto Faire. As a Sales Engineer, you'll be the technical counterpart to our Enterprise Account Executives across NAM and EU, and you'll partner with Brand Success Managers on existing brands. You'll own the technical win from the first discovery call through integration go-live, and you'll help turn the foundation we've built into a repeatable sales engineering motion.
Responsibilities:
- Qualify for technical feasibility early
- Run technical discovery with Enterprise AEs
- Map the brand's stack: commerce platform, ERP, WMS/3PL, shipping and label tools, and any existing EDI or middleware
- Find the source of truth for catalog, inventory, and orders
- Tell AEs and leadership which deals are worth prioritizing, what's feasible, and where the risk sits
- Flag early when a brand's technical team can't match the pace of the deal
- Build the business case
- Design the solution
- Close the fulfillment loop
- Get brands live
- Resolve complex escalations
- Build the playbook
- Be the voice of brands' technical needs
Requirements:
- 4+ years in a customer-facing technical role
- Track record of winning complex, multi-stakeholder deals as the technical lead
- Hands-on experience with at least one ERP and one middleware or iPaaS platform
- Working knowledge of REST APIs, OAuth, and JSON
- Familiarity with shipping and fulfillment operations
- Commercial instincts
- Experience making an existing process repeatable
- Curious about AI
- Comfortable working across time zones
Nice to have:
- EDI experience
- Experience supporting international brands
- Wholesale, retail, or supply chain experience