Description
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform,where modern legal work happens with clarity and consistency.
As a Senior Site Reliability Engineer, you will be embedded with a cross-functional team who has key responsibilities for certain portions of our systems. Over the course of the first year, you will gain the valuable context needed to be truly effective and move at speed in the Filevine environment. During your successive years, you will be given specific mission-critical objectives that help build out and improve our autonomous systems and simultaneously build out your personal brand as an exceptional engineer who has built and maintained amazing systems that can grow to internet scale.
Responsibilities
- Design and improve monitoring, logging, tracing, dashboards, and SLI/SLOs for production visibility.
- Build internal tools and delivery pipelines to boost efficiency, eliminate toil, and ensure reliable deployments.
- Drive continuous improvements in system performance, scalability, and security to mitigate customer impact.
- Lead production incident response from triage to resolution, turning lessons into durable runbooks and preventatives.
- Guide major technical initiatives, align cross-team engineering efforts, and manage technical risks.
- Elevate SRE team capability through design reviews, paired problem-solving, and incident post-mortems.
- Join the on-call rotation while leading capacity planning and disaster recovery readiness.
- Leverage operational AI/ML tools to forecast capacity risks, detect patterns, and automate system health.
Qualifications
- 8+ years in software/platform engineering or DevOps, including 5+ years dedicated to Site Reliability Engineering.
- Expertise in cloud platforms (AWS), Kubernetes, IaC, and full-stack observability (tracing, logging, SLI/SLOs).
- Proficient in Python, Go, or Bash for building CI/CD pipelines, production tools, and toil-reducing automation.
- Proven track record in root cause analysis, high-severity incident response, and long-term reliability engineering.
- Strong communication skills with a history of mentoring engineers, leading cross-functional projects, and setting technical strategy.
- Hands-on experience using AI/ML on telemetry data to predict capacity risks, spot anomalies, and optimize system workflows.
Additional Information
The base salary range for this position is $175,000 - $195,000 per year. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package, including medical, dental, and vision insurance, maternity and paternity leave, and short and long-term disability.