Description
The Records Management Specialist - Supervisor provides oversight and manages the implementation of a records management program for a government agency to ensure that adequate and proper documentation is maintained throughout the record life cycle.
The Records Management Specialist - Supervisor will supervise other designated contractor staff supporting the same federal division.
Responsibilities:
- Oversee and manage the implementation of the records management program
- Oversee the tracking of records and information assets throughout the records' lifecycle
- Create processes and procedures in support of records and information management agency requirements
- Develop processes for large scale records collections, scanning and data entry
- Oversee the capture of paper records by scanning digital form
- Provide weekly/monthly analytical reports on activities
- Conduct quality control of document image results
- Ensure that all work adheres to agency/department standards for correctness and quality
- Devises and implements processes to catalog records data into a content management system
Supervisory duties:
- Act as mentor and provide training and technical assistance to GDIT contractors supporting records management
- Monitor and support the progress of individual team members
- Provide updates and new guidance to the team as needed
- Provide technical assistance to team members as needed
- Provide training for new staff on all elements of the division's programming and GDIT processes
- Monitor program areas being supported by GDIT staff and provide suggestions on process improvement when applicable
- Provide oversight of the quality of work and deliverables to the customer
- Monitor staff performance, providing additional training and feedback as needed
- Complete Performance Improvement Plans (PIPs) as necessary
- Complete annual performance evaluations and monitor staff's progress towards annual goals
Qualifications:
- Requires a BA/BS in a related discipline with at least 5 years of related experience
- Requires at least 2 years of supervisory experience
- Ability to work independently and perform complex tasks
- Experience engaging with records custodians to identify records, capture functions and business process information
- Ability to ensure and apply proper retention to records in paper and electronic format
- Experience with Electronic Content Management Systems and/or Recordkeeping Systems
- Experience with drafting, maintaining and implementing Standard Operating Procedures (SOPs)
- Strong understanding of NARA requirements
- Strong attention to detail
- Excellent written and verbal communication skills