Description
Compensation
The base salary range for this role is €50K – €65K. The actual compensation offered will depend on multiple factors, including experience, skills, and qualifications.
How you'll make impact
As a Financial Partnerships Operations Manager, you will help run the day-to-day operations of Airwallex's Financial Partnerships team across EMEA, supporting strong relationships with banking partners and other financial institutions.
Your responsibilities include:
- Coordinating projects across partner requirements, due diligence, regulatory and scheme changes, operational requests, and cross-functional implementations.
- Improving team operations by building scalable processes, governance mechanisms, reporting, and performance dashboards.
- Partnering with various teams to deliver changes and resolve dependencies.
- Driving effective triage of partner escalations and operational requests.
- Delivering clear updates to senior stakeholders and external partners.
What we're looking for
Essentials
- Project management experience with a track record of coordinating complex workstreams.
- 5+ years of experience in financial services, fintech, payments, banking operations, or a related field.
- Experience improving processes, policies, products, or operational workflows.
- Excellent attention to detail and ability to manage multiple priorities.
- Strong written and verbal communication skills in English.
- Strong analytical skills, including proficiency with relevant tools such as Excel, Google Sheets, or Looker.
- Ability to think critically and creatively while balancing growth, customer experience, operational effectiveness, and risk.
Preferred
- Experience in compliance or regulatory compliance.
- Experience working directly with banking partners, sponsor banks, payment processors, or other regulated financial institutions.
- Familiarity with payment flows, acquiring or issuing, network rules, scheme mandates, KYC or KYB, due diligence, or technical integration processes.
- Experience building scalable operating mechanisms.
- Experience coordinating cross-functional implementation across various teams.
You'll thrive here if
- You connect dots across functions and hold the big picture without losing grip on the details.
- You enjoy working closely with people across multiple countries and time zones.
- You've operated in a compliance-heavy environment and know how to move fast without cutting corners.