SUPERVISOR DE A&B

We are Accor, world leaders in Augmented Hospitality. We put people at the heart of everything we do, creating new connections and emotions for our guests.

As a Supervisor of Food and Beverage, you will oversee the activities of the Food and Beverage area, guiding, prioritizing, and distributing tasks, and solving operational problems.

Key responsibilities:

• Supervise daily activities of the Food and Beverage area
• Prepare and organize restaurant and buffet layouts
• Conduct briefings with kitchen and restaurant teams
• Maintain breakfast, lunch, dinner, and bar guidelines, following hygiene and food handling norms
• Ensure sales maximization and cost control to optimize profitability
• Participate in menu development
• Monitor product and service quality
• Receive clients and control consumption
• Seek new suppliers to improve cost of goods sold
• Develop the team and ensure knowledge of Standard Operating Procedures (SOPs) and best practices
• Collaborate with the inventory team on purchasing, quality, and receiving
• Supervise and execute restaurant closing activities
• Perform monthly closings and analyze prime cost, gross margin, and ABC curve with the immediate manager
• Innovate and implement actions for the restaurant according to the hotel's characteristics
• Provide an environment that encourages clients to consume more and have a memorable experience
• Maintain equipment and materials in good condition
• Ensure physical, asset, and food safety for clients and employees
• Support employee selection and development
• Share client preferences with the Reception team
• Be an ambassador of brand values and participate in service culture actions
• Follow environmental guidelines

Qualifications:

• Open-minded
• Customer-oriented
• Self-confident
• Good communication skills
• Team player
• Proactive and initiative-taking
• Business knowledge and improvement
• Attention to detail
• Discretion