Description
We are seeking an IT Application Owner (ITAO) to join our team in Pune, India. As an ITAO, you will be responsible for the overall accountability and ownership of an application and/or infrastructure instance(s). You will be an expert with in-depth functional and technical knowledge of your application.
Key Responsibilities:
- Maintain structural availability, stability, and performance of the application on Production and Test environments.
- Ensure policy compliance and adherence to governance processes for the application(s) owned.
- Timely completion of External/Internal Audit Teams, SOX processes to avoid any delays or escalations related to non-compliance.
- Plan, conduct, and support DR (Disaster Recovery) tests.
- Liaise with business stakeholders on product enhancement, version upgrades, new requirements, and get them implemented while working with deployment teams.
- Collaborate with Service Operation/L2 where application expertise is required.
- Work closely with Technical Information Security officers on items related to IT Security and other governance topics.
- Manage software licenses, security certificates, and contracts with service providers.
- Vendor management of all application-related service providers.
- Change management: production change review and impact analysis.
- Responsible for access management (perform user and role recertification on a frequent basis) and other infra-related topics.
- Ensure availability of all necessary application/service knowledge and documentation, and mentor the team.
- Manage the technical roadmap of the application (technology roadmap compliance), estimate/budget capacity needed.
- Validate deliverables for all projects/changes that run through the application.
Requirements:
- Total 10+ years of IT experience.
- 5-6 years of experience in a similar role or application management.
- Knowledge of IT Service Management. Hands-on ITIL experience is a plus.
- Experience in working in Risk, IT Run the Bank, and Support domains.
- Basic technical capabilities and infrastructure knowledge (background in Java/Cobol, Oracle database, PL/SQL, Linux).
- Proven ability to leverage AI tools to enhance productivity, optimize workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.
Benefits:
- Best-in-class leave policy.
- Gender-neutral parental leaves.
- 100% reimbursement under childcare assistance benefit (gender-neutral).
- Sponsorship for industry-relevant certifications and education.
- Employee Assistance Program for you and your family members.
- Comprehensive hospitalization insurance for you and your dependents.
- Accident and term life insurance.
- Complimentary health screening for 35 years and above.