Principal Associate, Product Design

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking.

We're currently seeking a Product Designer to join our Experience Design team. We're passionate about creating memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation.

Role Expectations

As a Product Designer, you'll combine your craft expertise with an understanding of our customers and the business to co-create innovative solutions to complex problems.

• Product Design Expertise: Leverage deep expertise in product design and skills across interaction, visual and service design to elevate the quality and maturity of the design practice at Capital One; in collaboration with cross-functional partners, use appropriate tools, platforms, frameworks and design systems and work with teams to create artifacts that may include journey maps, blueprints, high-fidelity designs and prototypes.
• Human-Centered: Champion the customer through the design process, leveraging critical-thinking skills that factor in data, research insights, scalability, tech constraints and feedback.
• Business-Focused: Understand and apply business and customer strategy, facilitate design process activities with team and partners, negotiating customer needs and business goals for harmonious outcomes.
• Problem-Solving: Actively build an understanding of the potential of tech and data capabilities and emerging technologies and use this knowledge to inform work, identify new opportunities and help your team navigate technical limitations.
• Collaboration: Foster relationships with partners and continuously expand your network, listening to diverse points of view and collaborating with an informed perspective to influence outcomes, break down silos and gain alignment.
• Communication: Present work to audiences across levels and job functions using a human-centered approach that integrates design frameworks, data and research insights to effectively articulate insights and design decisions.

Basic Qualifications

• At least 3 years of experience in a Product Design role.
• At least 3 years of experience with design and prototyping tools, such as Figma.

Preferred Qualifications

• At least 4 years of experience in a Product Design role.
• At least 4 years of experience with design and prototyping tools, such as Figma.
• At least 4 years of experience collaborating with product, tech and business partners.
• At least 4 years of experience working with an established design system.
• Experience working in heavily regulated, data-heavy problem spaces.

Salary Information

The minimum and maximum full-time annual salaries for this role are listed below, by location:

• Sales Territory: $119,400 - $136,200 for Pr. Associate, Design
• McLean, VA: $131,300 - $149,800 for Pr. Associate, Design
• New York, NY: $143,200 - $163,500 for Pr. Associate, Design

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.