Description
We are seeking a highly organised and detail-oriented Personal Assistant to provide administrative and organisational support to executives, managers, or teams at Barclays. As a Personal Assistant, you will manage schedules, act as a trusted point of contact, ensure seamless coordination, efficient task management, and maintain a professional presence for your assigned individuals or teams.
Accountabilities:
- Manage executive, manager, or team calendars and oversee timely responses to meeting invitations and requests.
- Plan and arrange travel itineraries, including flights, accommodation, and ground transportation, ensuring timely and efficient travel for the executive or team.
- Proactively anticipate the needs of the executive or team, prioritise tasks, and ensure timely completion.
- Manage day-to-day administrative tasks, such as expenses, maintaining filing systems, and ordering office supplies, annual leave records management, distribution list management, and organisation management tasks.
Analyst Expectations:
- Meet the needs of stakeholders/customers through specialist advice and support.
- Perform prescribed activities in a timely manner and to a high standard, impacting both the role itself and surrounding roles.
- Likely to have responsibility for specific processes within a team.
- Lead and supervise a team, guiding and supporting professional development, allocating work requirements, and coordinating team resources if applicable.
- Demonstrate leadership behaviours (Listen, Energise, Align, Develop) if in a leadership role.
- Manage own workload, take responsibility for implementing systems and processes, and participate in projects if an individual contributor.
- Execute work requirements, collaborate with closely related teams, and check work of colleagues within the team.
- Provide specialist advice and support pertaining to own work area.
- Take ownership of managing risk and strengthening controls.
- Maintain and build an understanding of how teams contribute to broader objectives.
- Continually develop awareness of underlying principles and concepts.
- Make judgements based on practice and previous experience.
- Communicate sensitive or difficult information to customers.
- Build relationships with stakeholders/customers to identify and address their needs.
Requirements:
- Experience with diary and calendar management and travel and expense management.
- Effective communication skills, both verbal and written, especially in a global setup.
- Excellent knowledge of Microsoft tools.
- Ability to work in a virtual team across multiple locations and time zones.
- Confident when dealing with senior stakeholders and providing challenge when needed.
- Analysis, problem-solving, and decision-making skills.
Desirable Skills:
- People management experience, including appraisals.
- Ability to work in a global setup with stakeholders across the world.
- Flexibility with shifts.
- Tech-savvy with an interest in technology opportunities for quality, efficiency, automation, and accuracy.