We are looking for a Cloud Operations Engineer to join our hybrid working model team in Bengaluru.

Coordinate with a global team of Cloud Operations Engineers to ensure uptime guarantees for our Atlas customer base
Help scale the worldwide Cloud Operations Engineering team with strategic implementation of new processes and tools
Assist in scoping, designing, and deploying systems that reduce Mean Time to Resolve for customer incidents
Monitor and detect emerging customer-facing incidents on the Atlas platform and assist in their proactive resolution
Automate routine monitoring and troubleshooting tasks
Diagnose live incidents, differentiate between platform issues versus usage issues, and take next steps toward resolution
Cooperate with product management and cloud engineering organizations to identify areas for improvement in management applications powering the Atlas infrastructure
Inform executive leadership and escalation management personnel of major outages
Coordinate and participate in a weekly on-call rotation to handle short-term customer incidents

Experience as an on-call DevOps, SRE, or Cloud Operations engineer (at least 8 years)
Expertise with Linux system administration, configuration, and troubleshooting
Experience in monitoring, system performance data collection and analysis, and reporting
Expertise with networking technologies like DNS, TCP/IP
Knowledge of database operations and concepts
Familiarity with Amazon Web Services and other Cloud infrastructure platforms (e.g., GCP, Azure)
Intermediate proficiency in scripting or coding
A CS/CE degree or equivalent experience
At least 1 of the following programming languages: Java, Go, Python, Javascript
A keen interest in learning new things

Cloud Operations Engineer

Skills